Privacy Policy

What we collect

When you contact us through the enquiry form, join a course waitlist, or book a session on this site, we collect the details you submit — things like yourname, email address, phone number, and message or course interest.

We also use analytics (Google Tag Manager and Amplitude, including session replay) to understand how the site is used — but only after you accept the cookie banner shown on your first visit. If you decline or dismiss it, none of that runs. You can change your choice at any time by clearing your browser's site data.

How we use it

We use your enquiry only to reply to you and, if you go on to join a batch, to set up your student account. We do not sell it or share it with third parties for their own marketing.

Job applications and the talent pool

If you apply for a role through our careers page, or send a general application through our talent pool, we collect what you submit — your name and email address, and depending on the form, yourphone number, CV, work history, skills and the other details in the form. We use it only to consider you for the role you applied for or, for a talent-pool application, for roles that come up later. We never sell it or share it with third parties for their own marketing.

A talent-pool application is kept for 12 months from when you send it, then automatically anonymised. A job application is kept for as long as it's relevant to that hiring process. Either way, you can ask us to delete your application sooner, or to send you a copy of what we hold, at any time — see "Your choices" below.

Confirmation emails for both forms are sent through Bird, a third-party email provider, which processes your email address and the content of that message on our behalf.

The student platform

If you become a student, the separate Courskills platform holds the data needed to run your enrolment: your account details, the batches you're in, and your progress. That data is covered by the terms you accept when your account is created.

How long we keep it

We keep enquiries only as long as needed to follow up and for our records. TODO(office): state the retention period.

Your choices

To ask what we hold about you, or to have an enquiry or application deleted, email support@mail.courskills.com.

Contact

Questions about this policy go to support@mail.courskills.com.